Overview
We are looking for a Cloud & Infrastructure Site Reliability Engineer (SRE) to build, operate, automate, and continuously improve highly available cloud-native infrastructure powering blaZop's SaaS platform. You will work across public cloud, Kubernetes, compute, storage, networking, observability, and infrastructure automation, with a strong focus on reliability, scalability, security, and reducing manual operations.
The ideal candidate combines strong infrastructure fundamentals with a software engineering and automation mindset: someone who proactively identifies operational issues and engineers permanent solutions rather than relying on repetitive manual processes.
Specific Skills
- Strong hands-on experience with at least one major public cloud: AWS, Azure, or GCP
- Solid understanding of Linux administration and infrastructure fundamentals
- Experience with Kubernetes and containerized microservices
- Experience with Infrastructure as Code (Terraform and/or Ansible)
- Strong automation/scripting skills in Python and Bash (PowerShell a plus)
- Good understanding of networking, DNS, load balancing, firewalls, and cloud routing
- Experience with monitoring, logging, alerting, and observability platforms
- Understanding of CI/CD, Git, APIs, and modern DevOps practices
- Experience troubleshooting distributed production environments
- Understanding of security, IAM/RBAC, secrets, certificates, and infrastructure security
- Familiarity with database operations a plus
Preferred Skills
- Experience operating hybrid-cloud or multi-cloud environments
- Experience with VMware, Nutanix, OpenShift, or similar private-cloud technologies
- Experience building automated remediation or self-healing workflows
- Familiarity with AIOps, event correlation, anomaly detection, and AI-assisted operations
- Understanding of FinOps and cloud cost optimization
- Experience with ITSM platforms such as ServiceNow
- Cloud, Kubernetes, Linux, or Terraform certifications (AWS/Azure/GCP) are a strong plus
Responsible For
- Cloud & Infrastructure Operations: design, deploy, operate, and troubleshoot cloud-native infrastructure across AWS, Azure, and/or GCP, including compute, storage, networking, and containers; handle provisioning, upgrades, patching, and capacity management; resolve connectivity, DNS, and load-balancing issues
- Site Reliability Engineering: define and improve SLIs/SLOs, monitor for reliability risks, and drive incident response, root-cause analysis, and post-incident reviews; automate away recurring operational work and improve system resilience through redundancy and automated recovery
- Kubernetes & Microservices: deploy, manage, and troubleshoot containerized microservices on Kubernetes (EKS/AKS/GKE), including ingress, storage, secrets, and cluster health
- Infrastructure as Code & Automation: automate provisioning and operational workflows with Terraform, Ansible, Python, and Bash; build reusable IaC modules integrated into CI/CD
- Monitoring & Observability: implement monitoring, logging, tracing, and alerting (Prometheus, Grafana, OpenTelemetry, Datadog, CloudWatch, etc.) with meaningful dashboards and low-noise alerting
- Networking & Security: troubleshoot cloud networking (VPC/VNet, DNS, VPN, firewalls, load balancers); apply IAM/RBAC, secrets, and least-privilege security practices
- Incident & Production Support: participate in on-call rotations, own incidents end-to-end, and maintain runbooks and automated remediation procedures
- Cost & Performance Optimization: identify underutilized resources and support FinOps initiatives (rightsizing, scheduling, lifecycle management) while balancing cost with reliability
SRE Mindset
- Automate before repeating, and engineer permanent fixes instead of resolving the same incident twice
- Treat infrastructure and operational configuration as code
- Design for failure and recovery, and measure reliability using data
- Build reusable automation and operational standards
- Reduce operational toil and unnecessary tickets
- Continuously improve reliability, performance, security, and cost efficiency
Experience & Qualifications
- Bachelor's or Master's degree in Computer Science or a related field, with a minimum of 70%
- SRE Engineer: 2–6 years of relevant Cloud/Infrastructure/DevOps/SRE experience
- Cloud certifications (AWS, Azure, or GCP) are a strong plus